⚠️ Not migration advice. VisaIQ is an AI-powered information tool only and does not provide migration advice, legal advice, or skills assessments. The Operator is not a registered migration agent. See our Terms of Service for full details.
ℹ️ VisaIQ requires an account to use the service. This policy explains what personal information we collect, how we use it, and your rights under Australian privacy law (Privacy Act 1988 (Cth)).
VisaIQ is an AI-powered Australian skilled migration research tool operated by Pratibha Mamgain (ABN 46 570 430 015), trading as VisaIQ ("we", "us", "our", "Operator"). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
International users: The Service is hosted and operated from Australia. If you access the Service from outside Australia (including from the European Union or other jurisdictions with their own privacy laws), your information will be transferred to and processed in Australia and other locations as outlined in Section 8, subject to Australian privacy laws. By using the Service from outside Australia, you consent to this transfer and processing.
For privacy queries, contact us at hello@visaiq.tech.
We collect only the personal information reasonably necessary to provide the Service:
| Data | How collected | Purpose |
|---|---|---|
| Email address | Provided by you at sign-in | Account creation, sending magic login links, service communications |
| Login tokens | Generated automatically | Passwordless authentication — tokens expire after 15 minutes and are deleted after use |
| Account tier | Set on account creation or upgrade | Determining access level (Free or Pro) |
| Usage count | Recorded on each analysis | Enforcing free tier limits (5 analyses) |
| Account creation & login timestamps | Recorded automatically | Security, abuse prevention, account management |
| Stripe customer ID (Pro users only) | Generated by Stripe on subscription | Managing billing and subscription status — payment card details are held by Stripe, not by us |
| Job title & duty descriptions | Entered by you in the analysis form | Performing occupation matching via AI — transmitted to AI provider, not stored permanently by us (see Section 4) |
| Reference letter / statutory declaration text | Submitted via the validator feature | AI analysis only — transmitted to AI provider, not intentionally stored on our servers (see Section 5) |
| IP address, request metadata, browser/device information, and security logs | Automatically when you access the Service | Security, fraud prevention, abuse prevention, debugging, and service reliability — may be retained by our hosting provider (Render) in accordance with their privacy policy |
We do not require users to provide passport numbers, tax file numbers, health information, financial account details, or other sensitive information to use the Service. However, free-text content submitted by users (such as job descriptions, reference letters, or statutory declarations) may contain personal information or sensitive information. You should remove or redact unnecessary personal or sensitive information before submitting content to the Service.
We use your personal information solely to:
We do not use your personal information for advertising, profiling, targeted marketing, or sale to third parties.
When you submit a job title and duty description for analysis, that text is:
When you submit reference letter or statutory declaration text via the validator feature:
You are responsible for ensuring you have the legal right to submit the document content (e.g., consent from the candidate or employer). You should remove or redact unnecessary personal information before submitting content, including passport numbers, tax file numbers, dates of birth, financial account details, health information, and other sensitive information not required for the duty analysis.
Human access: We do not routinely conduct human review of submitted job descriptions, reference letters, or statutory declarations. Authorised personnel may access limited content or related logs where reasonably necessary for security, debugging, abuse investigation, legal compliance, or user support.
VisaIQ uses a single session cookie to keep you logged in. This cookie:
We do not use advertising cookies, tracking pixels, third-party analytics, or any form of cross-site tracking.
VisaIQ relies on the following third-party services that may process your data as part of delivering the Service:
We do not sell, rent, or share your personal information with any third party beyond what is necessary to deliver the Service.
Some third-party providers listed in Section 7 may process or store personal information outside Australia, including in countries such as the United States and other locations where those providers or their subprocessors operate. This includes Anthropic (United States), Google (United States and other countries), Stripe (United States), and Resend (United States).
Where required by Australian privacy law (APP 8), we take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles. These steps include using reputable commercial API providers, reviewing their privacy and security terms, limiting the information disclosed to what is necessary to provide the Service, and relying on providers whose terms include obligations around data protection and confidentiality.
By using the Service, you acknowledge and consent to your personal information being transferred to and processed in countries outside Australia as described in this section.
We retain your personal information only for as long as necessary:
To request deletion of your account and all associated data, email us at hello@visaiq.tech. We will action deletion requests within 30 days. We may retain limited records beyond this period where required for tax, accounting, fraud prevention, dispute resolution, security, or legal compliance purposes, including Stripe billing records required by applicable financial and tax law.
We are committed to compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs):
We implement reasonable technical measures to protect your personal information, including:
No method of electronic transmission or storage is 100% secure. We encourage you to protect your email account, as it is the key to your VisaIQ account. We are not responsible for unauthorised access resulting from your failure to protect your email credentials.
Notifiable Data Breaches: In the unlikely event of an eligible data breach that is likely to result in serious harm to affected individuals, we will notify those individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth).
VisaIQ is a professional skilled migration research tool intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you are under 18, you must not use the Service. If we become aware that a user is under 18, we will promptly delete their account and associated data. If you believe a minor has registered, contact us at hello@visaiq.tech.
We may update this Privacy Policy from time to time to reflect changes to our data practices or legal requirements. The date at the top of this page indicates when it was last revised. Material changes will be communicated to registered users by email where reasonably practicable. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
If you believe we have mishandled your personal information, please contact us first at hello@visaiq.tech. We will endeavour to respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
For any privacy-related questions, access requests, or correction requests:
Pratibha Mamgain · ABN 46 570 430 015 · hello@visaiq.tech
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