Privacy Policy

Last updated: May 2026  ·  Operated by Pratibha Mamgain (ABN pending)

ℹ️ VisaIQ now requires an account to use the service. This policy explains what personal information we collect, how we use it, and your rights under Australian privacy law.

1. Who We Are

VisaIQ is an AI-powered Australian skilled migration research tool operated by Pratibha Mamgain, trading as VisaIQ ("we", "us", "our"). We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

For privacy queries, contact us at hello@visaiq.tech.

2. Information We Collect

We collect the following personal information:

Data How collected Purpose
Email address Provided by you at sign-in Account creation, sending magic login links, service communications
Login tokens Generated automatically Passwordless authentication — tokens expire after 15 minutes and are deleted after use
Account tier Set on upgrade Determining access level (Free or Pro)
Usage count Recorded on each analysis Enforcing free tier limits (5 analyses)
Account creation & login timestamps Recorded automatically Security, abuse prevention
Job title & duty descriptions Entered by you in the analysis form Performing occupation matching via AI — not stored permanently (see Section 4)
Reference letter / statutory declaration text Submitted via the validator feature AI analysis only — not stored on our servers (see Section 5)

We do not collect names, phone numbers, passport details, financial information, or sensitive personal information beyond what is listed above.

3. How We Use Your Information

We use your personal information to:

We do not use your personal information for advertising, profiling, or direct marketing beyond service-related communications.

4. Occupation Analysis Queries

When you submit a job title and duty description for analysis, that text is:

5. Reference Letter Validator

When you submit reference letter or statutory declaration text via the validator feature:

You are responsible for ensuring you have the right to submit the document content (e.g., consent from the candidate or employer). Do not submit documents containing unnecessary sensitive personal information such as passport numbers or tax file numbers.

6. Cookies and Session Data

VisaIQ uses a single session cookie to keep you logged in during your browser session. This cookie:

We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

7. Third-Party Services

VisaIQ uses the following third-party services that may process your data:

We do not sell or share your personal information with any third party beyond what is necessary to deliver the Service.

8. Data Retention

We retain your personal information as follows:

To request deletion of your account and all associated data, email us at hello@visaiq.tech. We will action deletion requests within 30 days.

9. Australian Privacy Principles

We are committed to compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). In particular:

10. Security

We implement reasonable technical measures to protect your personal information, including:

No method of electronic transmission or storage is 100% secure. We encourage you to protect access to your email account, as it is the key to your VisaIQ account.

11. Children's Privacy

VisaIQ is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@visaiq.tech.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our data practices or legal requirements. The date at the top of this page indicates when it was last revised. Material changes will be communicated to registered users by email where possible.

13. Complaints

If you believe we have mishandled your personal information, please contact us at hello@visaiq.tech. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. Contact

For any privacy-related questions or requests, contact us at hello@visaiq.tech.

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